Applying to the CPAS/OCMW
for the first time? Do it online!
Using CPAS Online – OCMW Online, you can now submit your first application for assistance online. This will be an official assistance application, which will be processed by the CPAS/OCMW. To request information, contact the CPAS/OCMW in your municipality.
Please note that CPAS Online - OCMW Online is intended only for people submitting an assistance application for the first time. If you already have an application pending with a CPAS/OCMW, or if you already receive assistance from a CPAP/OCMW, contact that centre.
The CPAS/OCMW are here for you. You can now submit a first assistance application with a few clicks via CPAS Online – OCMW Online, but you can also still do so directly at a CPAS/OCMW, or by phone, post or e-mail. Applying for assistance is completely free and confidential.
The first step is the hardest. We make it easier for you. Apply for assistance via CPAS Online – OCMW Online.
Advantages
Simple
in a few steps, you can submit your first application for assistance;
Fast
this takes less than five minutes;
Easy
indicate your personal circumstances;
Anytime and anywhere
CPAS/OCMW is accessible via your desktop computer, smartphone or tablet, at home or on the move;
Secure
CPAS Online – OCMW Online is highly secure and precautions are taken to ensure your confidentiality.
How does it work?
Step 1
Log in with your eID or the itsme app
Step 2
Add your personal data
Step 3
Answer a few questions concerning your application and your personal situation
Step 4
Submit the form
You will then immediately receive an e-mail acknowledging receipt of your application and information on the next stage of the procedure. A social worker will contact you and help you find the appropriate assistance.
Belgium has 581 CPAS/OCMW, so there is sure to be one near you (in French)!
Need help completing your application online?
If you need help completing this form, contact the CPAS Online – OCMW Online helpdesk by calling +32 2 545 50 70 or by e-mailing contactcenter@support.eranova.fgov.be.
What assistance does the CPAS/OCMW provide?
Help with housing
Rental guarantee, emergency housing, reference address for homeless people, help with care home stays, etc.
Help with energy
Social gas/electricity tariff, assistance with energy costs, energy-saving measures and advice, payment plan, etc.
Food aid
Food packages, meal deliveries, etc.
Medical assistance
Doctors' fees, purchase of medicines, hospital bills, etc.
Psychological support
Advice, payment of part of consultation fees, etc.
Financial aid
One-off or regular financial support, topping up of income or an allowance, etc.
Help with over-indebtedness
Debt mediation, individual support, budget management, etc.
Support for families
Contribution towards childrens' school fees, tackling child poverty via help with childcare, school equipment, etc.
Other
Purchase of glasses, tackling the digital divide (computer, Internet, etc.), social and cultural activities, hygiene products and menstrual protection products, etc.
Find out more about assistance provided by the CPAS/OCMW (in French)
About PPS SI
CPAS Online – OCMW Online is an initiative of the PPS Social Integration, a federal public service whose mission is to uphold the right to social integration, tackle poverty and social exclusion, and to promote social cohesion and the development of large cities.
More information on the website of PPS Social Integration